Dorothy M. is a dedicated remote professional from Kenya with over five years of experience in customer relations. She worked as a customer service representative for an international renewable energy provider and gained extensive knowledge in handling communications, scheduling meetings, answering client queries, and resolving concerns. She also has a solid background in Fast-Moving Consumer Goods (FMCG). Dorothy is a service delivery expert with experience in data entry, SEO content writing, and administrative tasks. She is pursuing a Bachelor’s Degree in Corporate Communication and Journalism. She has strong technical skills and is quick to learn new skills, tools, and processes. Dorothy is a reliable worker who can work under pressure and meet deadlines with minimal supervision.