Rachael N. is a skilled remote professional based in Kenya. She has a degree in Human Resource Management, and her experience spans various areas that include customer service, social media management, data entry, record keeping, appointment scheduling, and transcription. She is proficient with various CRM platforms, including HubSpot, Zoho, and ActiveCampaign. She is also well-versed in social media management software like Hootsuite, Tailwind, and Buffer. Apart from her technical skills, Rachael is also adept at using various project management and productivity tools, such as Trello, Asana, Notion, and ClickUp. She is known to be a great communicator and is always eager to learn new skills to meet the needs of her clients.